Our aim is to ensure that you are completely satisfied with your purchase. If due to any reasons you are not satisfied with the purchased product, you may return it during the 14 days following the date of receipt.
In order to effect the return of your product, you must send an e-mail to [email protected] specifying as well as the order number and the product you wish to return.
We will send you a Correos or UPS return label to deliver the package to any office of Correos or UPS.
In order to exercise your right to exchange or return a product, it must meet the following requisites:
a) It must not have been used, washed or damaged.
b) It must bear the original label.
c) It must be returned with the original packaging.
In case your return should not be accepted due to lack of fulfilment of the aforementioned conditions, we would get in touch with you immediately. In case we have sent you by mistake a different article from the one you purchased, or in case the quality of the article does not meet your standards, write an e-mail to [email protected] so that we can solve this as soon as possible.